Terms of Service

These Terms of Service (“Terms”) govern every contract between you (“Customer”) and SMT Proxies, a sole proprietorship (Einzelunternehmen) operated by Luis Scharf, Waldstraße 81, 65451 Kelsterbach, Germany (“SMT”, “we”, “us”).

By creating an account, buying a plan or otherwise using smtproxies.com you accept these Terms. Individual additional agreements (for example for resellers or high-volume customers) take precedence over these Terms. You must be at least 18 years old and capable of entering into a binding contract.

SMT resells access to residential, ISP (static residential) and mobile IP addresses via the SMT dashboard, API, and associated tools. What you rent from us is time-bounded network access | we do not sell you the underlying IP itself. Products include, without limitation:

• ISP proxies | static residential-grade IPs, sticky 30+ days, sold per-IP at a fixed monthly price.
• Residential proxies | peer-to-peer rotating IPs, sold by traffic (GB), global pool.
• Mobile 4G/5G proxies | carrier-grade mobile IPs, sold by traffic or by dedicated-SIM seat.
• Free public tools (Reddit shadowban checker, subreddit intel, best-time-to-post, NSFW DB, etc.) | provided “as is” for informational use.

Specifications, quotas, and prices shown in the dashboard at the moment of purchase form part of the contract. Promotional copy on landing pages is not a binding spec.

All prices are quoted in Euro (EUR) and, where applicable, include German value-added tax (VAT / Umsatzsteuer). B2B customers within the EU may qualify for VAT-free invoicing under the reverse-charge rule (§ 13b UStG | German VAT Act) when supplying a valid VAT ID at checkout.

Payment processors

Card payments are processed by Stripe Payments Europe, Ltd. (Ireland). Cryptocurrency payments are optionally processed by NOWPayments. SMT never stores full card numbers | Stripe is the PCI-DSS-certified processor of record. See our Privacy Policy for details.

Billing cycle

• ISP | monthly subscription, charged on purchase and every 30 days thereafter until cancelled.
• Residential / Mobile traffic | prepaid, consumed as you use the proxies. Unused GB rolls into your account credit until top-ups are renewed.
• Residential / mobile “plans” | where offered as subscriptions, these auto-renew at the end of each cycle unless you cancel from the dashboard.

We may change pricing with 30 days’ notice sent to your account email. Existing subscriptions keep their current price until the next full renewal.

Subscriptions run for the period purchased (typically 30 days). You can cancel at any time from the dashboard | access remains active until the end of the paid cycle and we will not bill you again. Prepaid balances (traffic GB) remain usable until the end of their stated validity.

We may terminate or suspend your account with immediate effect for a material breach of these Terms (e.g., the prohibited uses listed in Section 5), for fraudulent chargebacks, or when ordered to do so by a competent authority.

SMT proxies are a tool. You may use them for, among other things:

• Public-data web scraping within the target site’s ToS.
• SEO monitoring, brand protection, ad verification.
• OFM (OnlyFans management) operations, Reddit account warming, and social-media operations, within each platform’s terms.
• Market research, price intelligence, QA and testing.

You may not use SMT services for:

• Any activity that violates German, EU or applicable local law.
• Fraud, phishing, credit-card testing, identity theft.
• Unsolicited bulk messaging (spam), botnet command-and-control, or any form of harassment.
• DDoS, network intrusion, or any kind of unauthorised access.
• Distribution of child sexual abuse material, terrorist content, or other content illegal under German law.
• Copyright or trademark infringement, including circumventing regional content licenses in bad faith.

Violations result in immediate account termination without refund. We reserve the right to report illegal activity to competent authorities and to preserve relevant logs for that purpose.

We target best-effort uptime on the core proxy services, but we do not offer a contractual SLA for starter-tier or self-serve accounts. Planned maintenance will be announced on the status page or in the dashboard. Outages caused by upstream providers, force majeure, DDoS against our infrastructure, or abuse-related emergency filtering are excluded from uptime calculations.

Negotiated SLAs are available for resellers and enterprise customers on written agreement.

SMT services are provided to the extent permitted by § 307 et seq. BGB (German Civil Code). We warrant that the services will substantially conform to the description at the time of sale for the paid period.

We are liable without limitation for (a) damages arising from injury to life, body or health caused by our negligence, (b) damages caused by intent or gross negligence, and (c) claims under the German Product Liability Act (Produkthaftungsgesetz).

For slight negligence we are only liable for breach of a material contractual obligation (cardinal duty). In that case our liability is capped at the typical, foreseeable damage for a contract of this kind, and in no event more than the fees paid by you to SMT in the 3 months preceding the event giving rise to the claim.

We are not liable for indirect or consequential damages, loss of profit, loss of data, business interruption, or for actions of third parties (including the sites or services you interact with through the proxies).

You are responsible for keeping your credentials secret, for all activity under your account, and for notifying us immediately of suspected unauthorised access. We recommend enabling 2-factor authentication where offered. Do not share your dashboard login, proxy credentials, or API keys with uninvited third parties.

SMT processes your data in accordance with the GDPR, the BDSG (German Federal Data Protection Act) and the TDDDG (German Telecommunications and Telemedia Data Protection Act). See our Privacy Policy for details on what we collect, why, and how to exercise your rights.

We may update these Terms to reflect changes in law, service scope, or business practice. Material changes will be announced by email at least 30 days before they take effect. If you do not agree to the new Terms, you may cancel your subscription before they apply; continued use after the effective date constitutes acceptance.

This contract is governed by German law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For commercial customers (Kaufleute), legal persons of public law and special funds of public law, the exclusive place of jurisdiction is the court competent for the seat of the provider (Frankfurt am Main / Hesse, Germany). Mandatory consumer-protection provisions of the country in which the consumer habitually resides remain unaffected.

If any provision of these Terms is or becomes invalid, the remaining provisions continue in full force.

Questions about these Terms? Email support@smtproxies.com or see the Impressum for full contact details.